Privacy policy

Last updated 12 November 2026

mymico reads the circulars in your Outlook so you can match vessels and cargoes and follow your fixtures. This page explains what we collect, why, who can see it and how long we keep it. In short: read-only access, your office's data stays with your office, nothing is sold or shared, and mail is deleted after 14 days.

Who we are

mymico is operated by Mymico LLC, a Florida limited liability company, 3333 N Federal Highway #517, Fort Lauderdale, FL 33306, USA (“we”, “us”). We are responsible for the personal data described in this policy. For anything about your data, write to hello@mymicoship.com.

What we collect

Your account: name, email, phone, company, job title, country, time zone and the office's billing address.

Your mailbox: when you connect Outlook, mymico gets read-only access (Microsoft’s “Mail.Read” permission) and looks only at your Inbox, Junk Email and Sent Items folders — never Deleted Items or other folders. It can’t send, move or delete mail. Mails from those three folders are stored for up to 14 days; mails that are clearly not shipping business (newsletters, invoices, internal mail) are not sent for reading.

What is read from your mail: vessel positions and cargo orders from circulars, the terms of your negotiations, and the events of your fixtures (NOR, loading, sailing, freight, B/L). For mails on your fixtures, attachments such as a NOR, SOF or B/L are read as well; the files themselves are not kept, except a SOF, which is stored so you can check the laytime against it.

Payments are handled by Stripe on its own secure page; your card details never reach mymico. When you write to support we keep your message with your account and Outlook connection status — never the content of your mail.

How we use it

Only to run mymico for you: reading and matching your circulars, following your negotiations and fixtures, Mico's briefs, billing, support and keeping the service secure. We don't sell your data, show you ads, or pool your data with other offices. Your mail is not used to train AI models.

Who can see it

Inside your office, the market — the circulars and the vessels and cargoes found in them — is shared with the colleagues on your mymico subscription. Your other mails, negotiations, fixtures, SOFs and your own vessels and cargoes are visible to you only. No other office can see anything of yours. We look at your data only when you ask for help or to keep the service running.

Service providers

We use a few trusted providers, each only for its part: Supabase (database and file storage, in Frankfurt, EU), Vercel (running the application), Anthropic (the AI service that reads the mail; it does not use it to train its models), Microsoft (the Outlook connection), Stripe (payments), an email delivery service for sign-in emails, Framer (this website) and Web3Forms (this website's contact form).

How long we keep it

Mails are deleted after 14 days, except mails on a negotiation or fixture that is still open, which are kept until it closes. What was read from a mail is deleted with it, except what you keep in your own records — negotiation terms, fixtures and SOFs — which stay until you delete them or your subscription ends. Account details are kept while your account is open. When a subscription ends, all of the office's data is deleted within 30 days after the last paid day. When an office is deleted, all its data is deleted and mymico's access key to the mailbox is destroyed, so it can never read that mailbox again.

Security

The Outlook connection is read-only, the key to it is stored encrypted, and every record belongs to one office with access checked in the database itself. Your company's IT can also remove mymico at any time in Microsoft Entra.

Your rights

You can ask to see, correct, export or delete your data, or object to how we use it, by writing to hello@mymicoship.com. If you are in the EU or UK you can also complain to your data protection authority.

Changes

If we change this policy we'll update the date above, and tell you by email if the change matters.